TERMS OF SERVICE

Effective Date: September 1, 2026
Last Updated: September 1, 2026

1. Agreement and acceptance

These Terms of Service form a legally binding agreement between 9Devy LLC, doing business as Devy Services (“Devy Services,” “we,” “us,” or “our”) and the person or entity using our website, storefront, Discord server, products, or services (“you” or “Customer”).

By visiting our website, creating an order, clicking an acceptance box, opening a purchase ticket, communicating with our staff about an order, receiving a digital product, or using any service, you acknowledge that you have read and accepted these Terms, our Privacy Policy, and our Refund Policy. If you do not agree, do not use the website, join an order process, or purchase a service.

The product page, checkout description, order record, ticket instructions, and any written service-specific terms are incorporated into these Terms. If a specific written service term conflicts with these Terms, the specific term controls only for that order, unless applicable law requires otherwise.

2. Eligibility and authority

You must be at least 18 years old or the age of majority where you live, whichever is higher, to place an order without a parent or legal guardian. If you are under the applicable age, a parent or legal guardian must review and authorize the purchase and accept these Terms on your behalf.

You represent and warrant that:

• You have authority to use the payment method and account associated with the order.
• You own, control, or are expressly authorized to use any game, platform, social, or other account involved in the service.
• The information you provide is accurate, complete, and current.
• Your purchase and use of the service do not violate applicable law, a contract, or a third party’s rights.

We may request reasonable information to verify an order, ownership, authorization, or fraud concern. We may decline or pause an order when reasonably necessary to protect customers, our staff, our systems, a third party, or our legal interests.

3. Electronic communications and records

You consent to receive order confirmations, service instructions, support communications, notices, and policy updates electronically through the email address, storefront, ticket, Discord account, or other contact method associated with your order. Electronic notices, click acceptance, ticket messages, and order records may be used to document the agreement and performance of an order.

You are responsible for keeping copies of your order confirmation, product description, ticket instructions, and these Terms. If you cannot access an electronic record, contact support promptly.

4. Services and service scope

Devy Services offers digital products and digital or virtual services. Depending on the listing, services may include game-related assistance, unlocks, boosting, progression, bot-lobby access, account-based assistance, digital products, graphics, custom requests, or other services described on the applicable product page.

Only the items expressly included in the product description, checkout, invoice, or written ticket agreement are included. Unless expressly stated, a purchase does not include additional ranks, statistics, items, currencies, platforms, accounts, games, revisions, support hours, or outcomes.

Some changes may be permanent, may not be reversible, or may depend on the game, platform, software version, account status, server availability, or third-party policies. You are responsible for reviewing the complete product description, requirements, compatibility information, exclusions, and risk disclosures before purchasing.

5. Orders, prices, taxes, and payment authorization

Prices are shown in the currency displayed at checkout unless otherwise stated. The amount due, applicable taxes, mandatory fees, and optional add-ons must be reviewed before payment. You authorize the applicable payment processor to charge the selected payment method for the order total.

An order is not accepted until payment is successfully authorized and Devy Services confirms or begins fulfillment. We may correct obvious typographical, pricing, availability, or listing errors and may cancel an affected order. If we cancel an order before fulfillment, we will provide any refund required by law and may otherwise refund the amount actually paid for the cancelled order.

You may not use a stolen, unauthorized, fraudulent, or improperly obtained payment method. You may not place an order on behalf of another person without authorization.

6. Delivery and customer communication

Digital delivery is normally completed through the storefront, email, Discord, a purchase ticket, or another method stated in the product description. After purchasing, you may be required to join our Discord server and open a ticket under the designated purchase category. You are responsible for checking the contact method associated with the order and responding to reasonable service instructions.

Any delivery window is an estimate unless the listing expressly identifies a time as guaranteed. Delivery may depend on customer responses, account access, platform availability, game updates, staffing, queue position, security reviews, or third-party services. We will provide any delay notice, cancellation option, or refund required by applicable law or an express written delivery commitment.

If you do not respond, provide required information, remain available, or follow instructions, the order may be paused. A customer-caused delay does not automatically create a refund right and may require a new appointment, replacement order, or additional payment if the scope changes.

7. Customer responsibilities

You must:

• Provide accurate account, gamertag, platform, game, contact, and service-selection information.
• Follow the instructions provided before, during, and after fulfillment.
• Keep your account, recovery methods, payment method, and device secure.
• Use the designated support ticket or approved channel for order communication.
• Avoid posting passwords, payment-card numbers, CVV codes, bank credentials, or sensitive personal information in public channels.
• Review the game, platform, publisher, and third-party rules that may apply to your account or purchase.
• Notify us promptly if you believe an order is unauthorized, compromised, incomplete, or materially different from the listing.

You may not use the website, storefront, Discord server, or services to commit fraud, submit false information, abuse staff, harass other users, distribute malware, attempt unauthorized access, interfere with systems, evade security controls, resell a service without permission, or conduct any unlawful activity.

8. Limited account-access authorization

Some services may require temporary access to a customer-controlled account. If you provide access, you grant Devy Services and its authorized service personnel a limited, revocable, nonexclusive authorization to access that account only as reasonably necessary to perform the purchased service.

Unless expressly included in the product description, Devy Services will not sell, trade, transfer, or advertise your account; communicate with other users through your account; make purchases; access payment information; change security details; or use the account for unrelated activity. We do not request or need your payment-card number, CVV, bank login, or financial-account credentials to perform a game-related service.

You should change your password, review active sessions, and re-enable or update security settings after fulfillment when applicable. You remain responsible for your account, recovery methods, platform settings, and any action taken by the platform or a person with access to the account.

9. Third-party platforms and account risk

Devy Services is independent from Discord, SellAuth, payment processors, game publishers, console networks, PC platforms, and other third-party providers. We are not affiliated with, sponsored by, endorsed by, or authorized by Activision, Call of Duty, Sony, PlayStation, Microsoft, Xbox, Steam, Epic Games, or any other publisher or platform unless expressly stated in writing. All third-party names and marks belong to their respective owners.

Third-party terms, rules, outages, updates, enforcement decisions, and technical restrictions may affect an order. Some game-related services may be restricted or prohibited by a game publisher’s or platform’s terms. By purchasing, you acknowledge that account modifications, boosting, unlocks, bot-lobby services, or other account-related activity may create risks including loss of progress, removal of content, restrictions, suspension, or permanent termination. Devy Services does not guarantee that a customer account will avoid detection, enforcement, rollback, or other action.

This risk acknowledgment does not excuse fraud, unlawful conduct, willful misconduct, or any responsibility that cannot legally be excluded.

10. Service limitations and no-warranty disclaimer

To the maximum extent permitted by law, services are provided on an “as available” and “as described” basis. Except for promises expressly included in the applicable product description and rights that cannot legally be waived, Devy Services disclaims warranties, express or implied, including warranties of uninterrupted availability, merchantability, fitness for a particular purpose, noninfringement, compatibility, error-free performance, guaranteed completion time, specific rank or statistic, permanent access, or freedom from platform enforcement.

We do not guarantee that a service will work after a patch, update, account change, server change, platform change, security review, or third-party action. We may offer troubleshooting, re-performance, replacement, store credit, or another remedy when appropriate, but any remedy is subject to the applicable product terms, Refund Policy, and non-waivable law.

11. Right to refuse, pause, or terminate service

To the extent permitted by law, we may refuse, pause, limit, suspend, or terminate an order, account, ticket, or service for legitimate business, safety, technical, fraud-prevention, capacity, compliance, or security reasons. Examples include suspected fraud, unauthorized payment, inaccurate information, abusive conduct, security risk, incompatibility, violation of these Terms, or a request that we reasonably believe would violate law or a third party’s rights.

We do not exercise this right on an unlawful discriminatory basis. Any refund or other remedy arising from a cancelled or terminated order is governed by the Refund Policy and applicable law.

12. Intellectual property and submitted content

The Devy Services name, branding, website, graphics, text, layouts, templates, software, and other materials provided by us are owned by or licensed to Devy Services and may not be copied, modified, scraped, reverse engineered, republished, sold, or redistributed without written permission.

You retain ownership of content you submit. You grant Devy Services a limited, nonexclusive, worldwide, royalty-free license to host, reproduce, process, and display that content only as reasonably necessary to provide support, fulfill an order, prevent fraud, resolve a dispute, comply with law, or operate the service.

If you voluntarily submit a review, vouch, testimonial, image, video, or other promotional content, you represent that you have the right to submit it and that it does not disclose another person’s private information. You grant us permission to display it for business promotion unless you request removal in writing. We will not claim that an incentivized review is independent if applicable law requires a disclosure.

13. Suspension for misuse and payment abuse

We may suspend service access, cancel pending fulfillment, restrict future purchases, or take other lawful protective action if we reasonably suspect fraud, account misuse, harassment, malicious activity, unauthorized payment, false claims, or abuse of a refund or dispute process.

This section does not prevent you from exercising a legally protected right to contact your bank, payment provider, a government agency, or a court. You must not knowingly submit false or misleading information in a complaint, payment dispute, chargeback, or legal filing.

14. Limitation of liability

To the maximum extent permitted by law, Devy Services, 9Devy LLC, and their owners, officers, employees, contractors, agents, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of goodwill, loss of account access, platform penalties, business interruption, or replacement-service costs arising from or related to a service, account, website, third-party platform, delay, update, outage, or use of these Terms.

To the maximum extent permitted by law, the total aggregate liability for a claim related to a particular order will not exceed the greater of: (a) the amount you paid to Devy Services for the service giving rise to the claim; or (b) one hundred U.S. dollars. This limitation does not apply to liability that cannot legally be limited, including liability for fraud, willful misconduct, or other non-waivable claims.

15. Customer indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Devy Services, 9Devy LLC, and their owners, officers, employees, contractors, agents, and service providers from claims, damages, losses, liabilities, costs, and reasonable expenses arising from or related to: (a) your breach of these Terms; (b) your misuse of a

service; (c) your account, payment method, or submitted content; (d) your violation of a law, contract, platform rule, or third-party right; or (e) your fraud, abuse, or intentional misconduct. This obligation does not apply to the extent a claim is finally determined to have resulted from our own fraud or willful misconduct.

16. Dispute resolution, governing law, and venue

Before starting a legal action, you agree to contact us through the support channel below and provide a clear description of the dispute, order number, and requested resolution. The parties will make a good-faith effort to resolve the matter informally for at least 30 days, unless urgent relief or applicable law permits a different process.

These Terms are governed by the laws of the State of South Carolina, without regard to conflict-of-law principles, except to the extent another law is mandatory. To the extent a claim is not subject to mandatory arbitration or another forum required by law, the parties consent to the jurisdiction of the state and federal courts located in or serving Cherokee County, South Carolina. Nothing in this section limits a consumer right or forum choice that cannot legally be waived.

Attorney review recommended: Do not add a mandatory arbitration clause, class-action waiver, jury-trial waiver, or shortened claim deadline without having counsel review the checkout assent process and the laws that may apply to your customers.

17. Changes to these Terms

We may update these Terms by posting a revised version with a new effective date. Changes apply prospectively to future use and purchases unless applicable law requires otherwise. The version in effect when an order is accepted governs that order, except for changes required by law or changes that do not materially alter the parties’ rights.

18. General provisions

If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will continue. A failure to enforce a provision is not a waiver. These Terms, the applicable order record, the Privacy Policy, and the Refund Policy are the entire agreement concerning the subject matter and replace prior conflicting statements.

You may not assign an order or your rights under these Terms without our written consent. We may assign these Terms in connection with a merger, sale, restructuring, or transfer of the business. These Terms do not create a partnership, employment relationship, agency, or joint venture.

19. Contact

Website: https://devylobby.com/
Discord support: https://discord.gg/devylobby
Legal entity: 9Devy LLC, doing business as Devy Services